Sunday, August 25, 2019
When Starbucks was launched who was the target market, how was Case Study
When Starbucks was launched who was the target market, how was Starbucks positioned and what decisions about product, price, distribution, service and promotion supported this positioning - Case Study Example With his sound business strategies, the company has achieved market leadership in the specialty coffee industry. This paper enumerates the different marketing strategies utilized by Starbucks in order to achieve the position that it has held today. It evaluates the different marketing mixes that contributed to the success of the company. The paper focuses on the product & services positioning strategies, pricing strategy, distribution channels and promotion strategies. In order for a business to grow and achieve market leadership, it must create a strong market orientation. The company must seek to understand the customer needs and develop its marketing strategies in response to those needs. The strategies should aim at attracting, satisfying and retaining target customers. (Best, 1997) When Starbucks initially started, their product portfolio includes dark-roast, whole bean coffee and manual coffee pots and equipments. The company is in the retail business of offering their products to customers who like to brew at home. Their target market is the people from Seattle who are educated on fine coffees. These are type of people who love quality brewed coffees. When Schultz joined Starbucks, he envisioned the company as becoming the Third Place. The Third Place is considered as the place between home and work. The company was now engaged in serving coffee to customers similar to Italian espresso bars. It is in this stage of the companyââ¬â¢s life cycle that their target customer also includes people who are educated with college degrees and high annual income. The market segment responded positively to the Starbuckââ¬â¢s marketing strategy such that the company grew rapidly. Schultz and his management team strategically positioned Starbucks as a strong brand that not only spells quality coffee beverages but also a unique experience in which the customer longs for and
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